FAQ

FREQUENTLY ASKED QUESTIONS:


WHAT’S THE TURNAROUND TIME?

Typically up to 2-4 weeks from production to order fulfillment. Each item is cut to order, unless specified 'Ready to Ship'. Each piece then goes through my own quality control process before I send it, to ensure satisfactory craftsmanship.

 

I'M IN BETWEEN SIZES...HELP?

If you're in between sizes and unsure of the fit, just send us a note on the CONTACT page, and we’ll go from there.


HOW DO I WASH MY PALAKA?

They’re all machine washable. I recommend turning them inside-out (if applicable) and washing with cold water, followed by hanging it to dry. For best results, iron on high heat to get the wrinkles out.

CAN I PUT IT IN THE DRYER?

I wouldn’t, it’ll shrink and fade. It’s best to hang dry it—you'll be glad you did.